Understanding "Permission Denied" Errors

A "Permission Denied" error means that you do not have the necessary role or access rights to perform a specific action or view a certain page. This is a security measure to protect your workspace's data.

Here are the most common situations where you might see this error:

1. Editing or Managing Alerts

You need to be an Admin or Owner of a workspace or a space to edit, delete, or manage the alerts within it. If you are a Member, you can typically view alerts in public spaces but cannot modify them.

Solution: Check your role within the space. If you need to manage alerts, ask a space admin or owner to upgrade your role.

2. Accessing Admin Pages

Pages under the Admin Portal (like Members, Billing, and Settings) are restricted to workspace Owners and Admins. If you are a Member, you will not be able to access these pages.

Solution: If you need to manage workspace settings, contact a workspace owner to have your role changed.

3. Viewing a Private Space

Private spaces are only visible to members who have been explicitly invited. If you try to access a URL for a private space you are not a member of, you will see a permission error.

Solution: Ask a member or admin of the private space to invite you.

To check your role in a workspace, go to Admin Portal > Members. For your role within a specific space, navigate to the space and check its member list.